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Quality Management

2026

A visual metaphor depicting a thermometer immersed in slowly heating water, with the 'normal' temperature mark imperceptibly shifting higher, symbolizing the gradual and unnoticed degradation of standards and baselines over time.

Shifting Baseline: How the Abnormal Gradually Becomes Normal

14 July 2026·4053 words·20 mins

© 2026 Caihao Cui

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